Knowledgebase
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Will I be able to check my emails when I am away from my home/office computer? Yes, we provide all our customers with their own Webmail access. What this means is that you can...
Views: 9018
Can I host friends' websites?Yes, you may host your friends. If you want your friends to have their own control panels for...
Views: 10397
Can I run a phpbb forum (message board) on my site?Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Views: 9200
Do I have to have your banner on my site?Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 9205
Do I need a static/dedicated IP address?Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
Views: 9624
Do you host adult sites?No we do not host, nor allow hosting of adult sites on our servers.
Views: 8759
Do you offer password protected directories?Yes, using our web-based control panel you can easily protect any directory without having to...
Views: 9753
Do you offer Server Side Includes (SSI)?Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
Views: 8887
Do you offer Telnet or SSH access?By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...
Views: 9010
How do I signup?On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
Views: 7872
How long after I sign up can I start building my site?If your account is automatically approved, your machine user will be created and ready for...
Views: 9247
Information Needed For SSL Certificate - CSR We need the following information to generate a Certificate Signing Request (CSR): For the SSL...
Views: 8594
Is it a problem if I'm not in the US?Not at all! In fact, we already have customers in countries all over the world. If you don't have...
Views: 8393
Is there a minimum time contract/commitment required?You may choose your terms at sign-up.
Views: 8238
What database do you offer?We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
Views: 9247
What happens if I exceed my allocated bandwidth?You will receive an automatic e-mail message warning you that you have reached 80% of your...
Views: 8113
What if my site breaks your Terms of Service?Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
Views: 7955
What is Setup Time?Shared and Reseller are instantly deployed using our billing system Where VPS Accounts take upto...
Views: 8934
Why don't you offer unlimited bandwidth?There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...
Views: 9277
Will I have unlimited access to update my pages?You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
Views: 8450
Will you place any ads on my site?Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
Views: 9107
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